Terms & Conditions

Last Updated: November 15, 2025

ODGE MEDIA Ltd – Terms & Conditions

1. Definitions

  • “ODGE” refers to ODGE MEDIA Ltd, registered in England and Wales.
  • “The Client” is the party commissioning the services.
  • “The Project” includes all services and deliverables from pre-production to final output.
  • The “Statement of Work” (SOW) sets out the brief, schedule, deliverables, and pricing.

2. Agreement and Scope

  • Work is delivered as outlined in the SOW.
  • Any changes must be agreed in writing and may affect cost and timelines.
  • Invalid clauses do not affect the remaining terms.

3. Client Obligations

  • Provide one primary point of contact.
  • Supply a clear brief, timely feedback, and approvals.
  • Secure permissions for all locations, contributors, and release forms.
  • Use ODGE templates if needed but remain responsible for collecting and storing signed documents.

4. Fees and Payment

  • Total cost, deposit, and balance are listed in the SOW.
  • The deposit is non-refundable and due immediately to confirm the booking.
  • The deposit can be applied to a rescheduled project if booked within 30 days.
  • The balance may change if the project scope changes.
  • The balance is invoiced on the final day of filming or on project completion.
  • All non-deposit invoices have a 30-day payment term.
  • Deliverables are released once the balance has cleared.
  • Extra services such as travel, overtime, and additional edits are chargeable when they fall outside the scope outlined in the SOW.
  • Late payments may incur interest.

5. Cancellation and Rescheduling

  • Cancellation within 48 hours: 50% of the remaining fee.
  • Cancellation within 24 hours: 100% of the remaining fee.
  • ODGE may reschedule if conditions are unsafe.
  • The client covers any extra costs caused by delays, reshoots, or third-party issues when these arise due to the client’s actions, decisions, or failure to provide required information or access.

6. Production and Delivery

  • A filming day is 10 hours including a one-hour lunch break.
  • Two rounds of revisions are included.
  • Extra revisions or format changes are chargeable.
  • Additional deliverables outside the SOW incur extra fees.

7. Ownership, Rights, and Licensing

  • ODGE retains all rights until full payment is made.
  • Once paid, the client receives usage rights as outlined in the SOW.
  • ODGE may use the work in its portfolio unless agreed otherwise.
  • Third-party licensing requirements are confirmed in advance.
  • Access to raw footage must be pre-agreed and may include fees.

8. Creative Control and Warranties

  • Creative direction follows the SOW and any agreed pre-production assets, including but not limited to mood boards, scripts, pitch decks, and storyboards where appropriate.
  • Key approvals are required from the client.
  • ODGE cannot guarantee outcomes such as increased sales or engagement.

9. Insurance and Liability

  • ODGE carries public liability insurance.
  • ODGE is not liable for indirect losses or damages beyond the project fee.
  • ODGE is not responsible for force majeure or third-party failures.

10. Confidentiality & NDAs

  • All confidential information shared for the purpose of delivering the project is protected and only used as required.
  • If the project involves sensitive or confidential material, ODGE will review and sign a client-provided NDA when needed.
  • Confidential information covered by an NDA or provided during the project will not be shared outside the scope of the work.

11. Indemnity

  • The client indemnifies ODGE for any claims, damages, or losses arising from materials, permissions, or information supplied by the client.
  • The client agrees to reimburse authorised third-party licensing costs.

12. Credits and Promotion

  • ODGE may show the project in its marketing unless agreed otherwise in writing.
  • Behind-the-scenes content may be captured and used unless declined.
  • Credit to ODGE should be provided where appropriate.

13. Archive Storage

  • Footage is stored for 18 months and then deleted.
  • Retrieval or extended storage may incur fees.

14. Data Protection

  • ODGE complies with UK GDPR and the Data Protection Act 2018.
  • Data is processed according to the Privacy Policy.

15. Variation

  • We may update these terms at any time.

16. Force Majeure

  • ODGE is not liable for delays caused by events outside its control.

17. Governing Law and Jurisdiction

  • These terms follow English law.
  • Disputes are handled by English courts.

18. Entire Agreement

  • These terms and the SOW form the full agreement between ODGE and the Client.
  • Acceptance of the quote sent with the SOW confirms agreement to the SOW and these terms.
Scroll to Top