Terms & Conditions

1. Definitions

• ODGE MEDIA refers to ODGE MEDIA Ltd, registered in England & Wales.
• The Client is the party commissioning the services.
• The Project includes all services and deliverables, from pre-production to final output.
• The Statement of Work (SOW) sets out the agreed brief, schedule, creative approach, and pricing.

2. Agreement & Scope

• The Project will be delivered in line with the SOW.
• Any changes must be agreed in writing and may result in additional fees or timeline adjustments.
• If any part of these Terms is found to be invalid, the remaining sections will continue to apply.

3. Client Obligations

• Have one designated contact for all communication.
  The client will appoint a single point of contact responsible for feedback, approvals, and decision-making.
• Provide a clear brief, prompt feedback, and approvals.
  A well-defined brief and timely responses help keep the project running smoothly and on schedule.
• Secure all necessary permissions.
  The client is responsible for obtaining all rights, licences, and permissions required for the project.
• Obtain contributor and location release forms.
  The client must ensure all on-camera contributors have signed release forms, and that all filming locations are cleared for use. We can provide templates if needed, though responsibility sits with the client.
• Ensure safe and timely access for production.
  The client must provide suitable access to locations and ensure all contributors are available as scheduled.
• Indemnify ODGE MEDIA against issues arising from client materials.
  The client confirms that any materials supplied are cleared for use and accepts responsibility for any related claims.

4. Fees & Payment

• Payment terms are set out in the SOW, typically 50% upfront and 50% on completion.
• Late payments may incur interest in line with UK regulations.
• Additional costs such as overtime, travel, extra revisions, or scope changes will be charged separately.

5. Cancellation & Rescheduling

• Cancellation within 48 hours of a booked shoot: 50% of the agreed fee.
• Cancellation within 24 hours: 100% of the agreed fee.
• We may reschedule in the event of unsafe conditions or circumstances outside our control.
• You are responsible for any additional costs arising from delays, reshoots, or changes caused by your team, location, or third-party suppliers.

6. Production & Delivery

• A standard filming day is up to 8 hours unless agreed otherwise.
• The project includes two rounds of revisions. Any further changes will be subject to additional charges.
• Final deliverables will be supplied in the formats agreed in the SOW. Additional versions may incur a fee.

7. Ownership, Rights & Licensing

• Copyright transfers to the client only once full payment has been received.
• Until payment is complete, all content remains the property of ODGE MEDIA.
• We retain the right to use the work for portfolio and marketing purposes unless agreed otherwise in writing.
• Any third-party content will be licensed as agreed prior to use.
• Raw footage remains the property of ODGE MEDIA unless otherwise agreed in writing. Access to raw files may be subject to additional fees.

8. Creative Control & Warranties

• Creative control is guided by the agreed Statement of Work (SOW).
  We follow the direction outlined and work collaboratively, with final creative decisions resting with ODGE MEDIA.
• The client will have approval at key stages of the project.
• We do not guarantee specific commercial outcomes or performance results.
  Results such as engagement, reach, or sales are influenced by factors beyond our control.

9. Insurance & Liability

• We hold appropriate public liability insurance.
• Our total liability is limited to the amount paid by the client to us for the project.
• We are not responsible for indirect losses, missed opportunities, or issues caused by third parties or events outside our control.

10. Confidentiality

• All confidential information shared during the project will be treated with care and only used as needed to deliver the work.

11. Indemnity

• The client agrees to indemnify ODGE MEDIA against any claims arising from materials or instructions provided by the client.
• Any approved third-party costs or licensing fees will be the responsibility of the client.

12. Credits & Promotion

• We may showcase completed work in our portfolio and marketing.
• Credit to ODGE MEDIA should be given where appropriate, unless agreed otherwise.

13. Archive Storage

• Project files and footage are stored for up to 18 months.
• Retrieval or extended storage may incur additional costs.

14. Data Protection

• We process personal data in line with UK GDPR and the Data Protection Act 2018.
• Our Privacy Policy outlines how data is collected, stored, and used.
• The client confirms that any personal data shared with us has been obtained lawfully.

15. Non-Disclosure Agreements (NDAs)

• We’re happy to sign a non-disclosure agreement if required.
• All confidential or sensitive information will be handled in line with agreed NDA terms or, where no NDA is in place, used only for the purposes of delivering the project.

16. Variation

• Any changes to these Terms must be agreed in writing by both parties.

17. Force Majeure

• We are not liable for delays or failure to deliver caused by events outside our control, including severe weather, illness, or national disruptions.

18. Governing Law & Jurisdiction

• These Terms are governed by the laws of England & Wales.
• Any disputes will be subject to the jurisdiction of the English courts.

19. Entire Agreement

• These Terms, together with the SOW, form the full agreement between ODGE MEDIA and the client.